Warning Signs

Warning Signs During Other Contractor Interviews

Avoid remodelers at all costs when:

  • You can't verify the name, address, telephone number or credentials of the remodeler.
  • The salesperson tries to pressure you into signing a contract.
  • The pictures shown cannot be verified to be actual work performed by the contractor.
  • The company or salesperson says your home will be used for advertising purposes so you will be given a "special, low rate."
  • The builder/remodeler tells you a special price is available only if you sign the contract "today" (unless the product goes off sale)
  • No verifiable references are furnished, or only a few furnished although company is said to be in business a long time!
  • Information you receive from the contractor is out-of-date or no longer valid.
  • You are unable to verify the license or insurance information.
  • You are asked to pay for the entire job in advance, or to pay in cash to a salesperson instead of by check or money order to the company itself.
  • The company is not listed with the local Better Business Bureau, or with a local trade association, such as NARI, or NKBA.

In addition, be cautious when:

  • You are given vague or reluctant answers, and cannot answer with building or product knowlege.
  • The contractor exhibits poor communication skills or descriptive powers.
  • The contractor is not accessible.
  • Your questions are not answered to your satisfaction.
  • The contractor is impatient and does not listen.
  • Only the work is addressed, instead of your needs as the homeowner.
  • There is no presentation book of previous projects presented.